هنگ کنگ استفاده از هوش مصنوعی را در پلتفرم 1823 گسترش می دهد تا تحقیقات عمومی را تا پایان سال بررسی کند

Hong Kong to expand AI use on 1823 platform to vet public inquiries by end of year

The operator of the Hong Kong government’s 1823 platform will expand the use of AI within the year to transcribe, summarise and triage residents’ inquiries, freeing frontline staff to handle more complicated cases. The Digital Policy Office also said on Thursday that it would start exploring the application of agentic artificial intelligence from the fourth quarter this year and study how it should be expanded to…