پرسش و پاسخ: آیا می توانید به رتبه بندی های آنلاین در عصر "بمب بازبینی" اعتماد کنید؟

Q&A: Can you trust online ratings in the age of 'review bombing'?

Before buying a product, booking a hotel or streaming a movie, many people check online reviews. But not every glowing recommendation or one-star takedown reflects a genuine customer experience.